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    Service News



    Updated 13 days ago

    Problems reported sending emails via Gmail account

    14:18 on 10th Jan

    We are aware of an issue affecting some users sending emails using a Gmail account when changing the 'Send As' address to the service email address. As the emails are not being sent via our servers they do not include a DKIM signature, which can result in failed authentication checks. This can then result in the receiving server rejecting the email or marking it as spam.This can be resolved by sending emails via our servers using one of the following methods:
    1. Send emails using our Webmail program
    2. Add your service email address to Gmail using SMTP
    Please note: SMTP is not included with Free Webmail accounts.You can check which of our email packages you are using by logging into your account and going to the My Account page (see button in the top right of Webmail)If you wish to, you are can upgrade an account so that includes SMTP by please doing the following:
    • Go to the My Account page
    • Click See Upgrades, select a package or bolt on and proceed to checkout.
    If you have any questions or need any assistance, please feel free to contact our Helpdesk at help@aluminati.net and we will be happy to help.

    UK Live Server Maintenance - Starting 21-Oct-2024

    07:48 on 07th Oct

    We will be carrying out some maintenance during the week commencing Monday 21st October at 09:00.
    Sevices will remain available whilst the maintenance is carried out, but there is a risk of some minor disruption.

    Server Maintenance - Monday 13th November

    13:22 on 13th Nov

    We will be performing some server maintenance between 21:00 and 23:00(GMT) tonight. 
    Services will remain available while the maintenance work is carried out, with a low risk of some minor disruption.

    Bristolia

    More Information

    Your address will look like:
    your.choice@bristolia.net

    As well as being a useful continuation of your University identity and an easy way to keep in touch with your peers, the address will also come in very useful in the next phase of your life:

    "A recent survey of HR managers by Yahoo! found that 51 per cent would be put off by a candidate who had a "wacky" e-mail address. Although a university e-mail account is perfectly acceptable, it may cause you problems on graduation, when the address expires."
    The Independent
    Your Bristolia account will never expire.

    Account Options

    You have the option of various accounts to suit your needs.

    You will receive 3 months' free trial at the enhanced-level service.

    A Quality Service

    Bristolia differentiates itself from the many public/free email services on the web by offering a higher quality email experience, uncluttered with distracting advertising and fully supported by a properly manned helpdesk.

    Being a trusted, university provided service, you can be 100% sure that your privacy will always be completely respected, resulting in a noticeable absence of spam (provided of course you keep your address private yourself). Even if the address does get on the odd marketing list, our dedicated and user-configurable spam firewall captures the majority of junk.

    You will receive exceptional customer service

    The subscription amount, from just £10.00 per YEAR, is perhaps the smallest of any ad-free service and you should expect to rapidly recoup this value in terms of both the stress and time saved.

    Email Features
    EXCLUSIVE to Bristol University graduates
    Webmail access - Check your email anywhere.
    POP / IMAP Access
    For use with Thunderbird, Outlook, Mobile Devices etc.
    Expandable mailbox
    From 200Mb up to 60Gb
    Automatic emergency quota increase so that important emails are not returned when your mailbox is full.
    Up to 200% for a maximum of 7 days
    Advanced SPAM Filtering
    Virus and Worm filtering
    ZERO advertising in emails
    Migrate your contacts and messages.
    Customised message filtering and highlighting
    Online Calendar
    Organise messages into folders and subfolders
    Redirection Services
    Auto-reply / Vacation Messages
    Consolidate your Email
    Pull in messages from other POP and IMAP accounts
    No timeout period.
    ROCK SOLID PRIVACY PROMISE
    We NEVER disclose your account details to third parties without your express authorisation.

    Last Edited: 27-Apr-2011